Certificate Program in Amazon Virtual Assistant – Lahore

INTRODUCTION

This course will enable the pass outs to become familiar with Amazon as a Virtual Assistant.

In contrast to other short freelancing courses, this program is termed as Virtual Assistant for Amazon. Trainees will be learning the ways of being a Virtual Assistant for Amazon to take projects from customers and working from home as per customer’s requirement. The trainee will be able to deal with all the administration and customer support related to Amazon as well as able to find a product and launch in the Amazon.com marketplace.

OBJECTIVES

On successful completion of this course the trainee should be able to:

• Manage an Amazon Account.
• Understand the use of different data research tools for Product Research and Product Sourcing for Amazon.
• Order Fulfillment tasks starting from Inventory replenishment to shipping FBM orders to customers.
• Providing customer service for Amazon Customers on client’s behalf and handling Returns, Refunds.
• Management of an Amazon Listing from inception to optimization.
• Advertisement campaign Management for Amazon (PPC).
• Product Launch and Ranking
• Working on Upwork and Fiverr as Amazon Virtual Assistant.

PROGRAM CONTENTS

1. Introduction to E-Commerce Markets
   • Concept of E-Commerce
2.  Introduction to Amazon

3. Amazon Product Research Tools
   • Introduction to Product Research Tools
   • Category Analysis
   • Keyword Research
   • Product Research Techniques
     

4. Sourcing & Logistics
   • Finding & Contact Suppliers

5. Listing Creation
   • All about Amazon Listing

6. Order Management and Customer Support
   • FBM Order Management
   • Shipment Plan
   • Customer Support

7. Amazon Cases and Report Handling
   • Amazon Cases
   • Amazon Reports Handling
   • Amazon Trademark & Brand Registry

8. Advertising on Amazon
   • Amazon PPC
   • Lightning Deals
   • Digital Coupon
     

9. Product Launch and Rank on Amazon
   • Launching and Ranking
   • Facebook, ManyChat & Pixelfy
   • Bumboo Launch

1. Working as a VA on Upwork and other Platforms
   
2. Business Ethics for Amazon Business

METHODOLOGY

WEB activity, brainstorming, lectures, group discussions, problem-based-learning (PBL), hands on minds on learning activities, assignments, case studies, and videos.

PARTICIPANT PROFILE

It is open to all who find it essential to have a better understanding of E-Commerce and Virtual Assistance.

PROGRAM DURATION/DAYS

The program is of two-month duration. Classes will be on Thursday & Friday (6:00 pm to 9:00 pm).

LEARNING INVESTMENT

The fee for the entire program is Rs- 30,000 /- (Fees are Exclusive of All Taxes).

FOR DETAILS & REGISTRATION

Diploma Office, Management House, Management, 70-B/2, Gulberg-III, Lahore
Voice Dir: (+9242) 3576 1894 EPABX: (+9242) 9926 3133-35 Fax: (+9242) 9926 3138
Cell: 0324-6634238, E-mail: shahnaz@pim.com.pk, diplomalhe@pim.com.pk