Learn How Business Etiquette Leads to Business Success (Islamabad)

November 14 – 15, 2024

Venue: PIM, Islamabad.

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COURSE DESCRIPTION

In this course we will be guiding you how working on your business etiquette will develop & groom you for your personal and organization’s success.

Now what is Business etiquette? It refers to the requirements and expectations of social and business behavior, practices and conduct that are prescribed by social convention, and a code of ethical behavior among professionals.  It basically boils down to demonstrating good manners.  As so-called common courtesy becomes less common, manners and etiquette are essential components of career success. Business etiquette helps master potentially delicate moments. The right formal behavior may also support career growth or the reputation of the organization.

LEARNING OUTCOMES

After attending this course the participant will be able to

• Perform Better Socially & Professionally
• Improve & Groom Oneself On Various Levels
• Build Self Confidence
• Dress For Success
• Perform Better at Work

COURSE CONTENT

• Workplace Etiquette
• The right behavior at work
• Making positive impression
• How to treat your co-workers & people around you
• Managing your workplace
• Dining Etiquette
• Reception/Social Hours- How to mingle
• Arrival/Sitting down
• Table Setting
• Ordering & being served
• During meals
• When you have finished
• Communication Etiquette
• Phone Etiquette
• Email Etiquette
• In-person Etiquette
• Professionalism
• How to present yourself & Dress for a Situation/Occasion
• Small Talks
• The Handshake
• Lunch meetings/interviews
• RSVP & Cancellations
• Meeting Etiquette
• In-person
• Meeting room preparation
• Meeting agenda & sending invites
• Catering to lunch/ refreshments

Virtual Meeting Etiquette tips

WHO SHOULD ATTEND

Anybody who wishes to develop oneself for professional progress

TRAINER’S PROFILE

Asiyeh Kashany

• Masters in International Relations
• Bachelors in Commerce

Asiyeh has vast 10+ years of multinationals & media experience in the area of Service & Quality, Training, Product Management, Project Management & Operations. She has successfully conducted trainings on banking products, customer services & in the area of general management. Currently, she is the Senior Manager at PIM & looking after the Program Office. She has conducted ‘Training Needs Analysis’ for organizations, held events & sessions throughout her tenure at PIM. She is a Certified NLP Practitioner, from American Board of Neuro  Linguistic Programming (ABNLP). She is confident, articulate, and has professional speaking abilities and experience.